NTS has delivered Click to Call Solution to Delhi based Weblink Net India Pvt Ltd which operates B2B and B2C Directory Portals like www.indianyellowpages.com
Any potential Lead on IndianYellowPages.com shall now have an option to connect to the Merchant for FREE over Phone within seconds. It doesn’t only help in improving conversion ratio but also works as a great tool for Lead capturing. Potential Lead clicks on the “Call us Now” button displayed on Merchant’s Listing and put his Name & Phone Number. As soon as Call button is hit, NTS Click to Call Solution dials out the calls and connect them. There is an IVR element involved which controls the Call process, Call progress, Cutomised Voice Greetings, Option of a Voicemail in case Merchant is unable to take up call etc.
Solution is enhanced by SMS Interactivity, after a successful call or a Voice mail Merchant and Lead are notified immediately with an SMS about contact numbers.
NTS has delivered the solution based on API integration and it comes completely as a White Label Solution.