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24 September 2013
Category:
Case Studies
Comments: 1

IVR Based Complaint Management System For Industrial Township

Industrial Townships are normally located far off places from cities. These townships are normally a completely self contained city with buildings, flats, parks, schools, shopping complexes, restaurants, hotels, roads etc. Normally, all these amenities are managed by a dedicated town maintenance department.  NTS has worked with such township maintenance department to provide automated complaint management […]


9 November 2012
Category:
Case Studies
Comments: 0

Call Tracker for group of Hotels

Client profile TME Hotels & Resorts is a renowned group which specialise in online Sales & Marketing for several Hotels in Rajasthan. They give a great online visibility to Hotels which are associated with the group by managing paid campaigns, SEO, online advertising, e-distribution etc. Challenge The Websites of the Hotels show up the Phone […]


27 October 2012
Category:
Case Studies
Comments: 1

Self Service Voice Portal for India’s largest Polymer processing Company

Client profile and Case Overview: Client is one of the India’s leading and largest polymer processing companies with innovative products in agriculture business. The company is also listed in NSE. The client has a vast PAN India network of dealers & thousands of local reseller and distributors. The challenge was the number of requests of they […]


27 October 2012
Category:
Case Studies
Comments: 0

Hosted IVR based Complaint Management System for Goverment Agency

Client profile and Case Overview: Client is one of the battalions of Indian Defense forces. A group of engineers from defense personals runs and maintains all the software activity and requirement in the department. Defense forces have a pension department, which do every task regarding the pension of every defense personals. Maintaining records, pension distribution, […]


3 May 2011
Category:
Case Studies
Comments: 1

Smart Connection Solution for Sikkim Manipal University

Sikkim Manipal University, recognized by the Distance Education Council, UGC and HRD Ministry, the programs of SMU-DE today caters to more than 4lakh+ students across India through 6500 mentors and 725+ learning centers. Problem SMU-DE was accepting the Inquiries from Prospective Students looking for information about various Courses and Admissions from its Website. There was […]

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